Do you want to know more about Romania
as an outsourcing destination?

Outsourcing from Eastern Europe

XL World is one of the largest outsourcers in Romania and Albania, providing a Contact Center and BPO services locally and worldwide.

Technology and Security Complex projects require strong IT and Telecom support.
Our high-level infrastructure can support mission-critical processes in a secure and reliable environment.

Reliability and Experience XL World pioneered the Outsourcing market in Romania and is now one of the most experienced centers serving large customers all over the world.
We commit to long term, strategic partnerships with our clients.

Multi-Lingual services XL World supports a wide range of languages, allowing our clients to outsource their pan-European business to a single partner in a unique, cost-effective near-shore location.

XL WORLD Opens New Outsourcing Facility in Albania

New 350-Seat Facility Will Outsource Multilingual Call Centre Services

XL World announces the opening of its new multilingual outsourcing centre in Shkoder, Albania. The new facility substantially expands XL World’s current operations from its three centres in Romania and will offer call center and business process outsourcing services in more than 10 European languages (English, French, German, Spanish and others).

XL World’s expansion to Albania represents a differentiating factor for the company, which is currently one of the leading providers of outsourcing services in Eastern Europe. XL World’s mission is to provide reliable services for companies that need multilingual outsourcing at reasonable costs.

Company profile

Call Center Outsourcing

Is the cost of supporting clients hitting your bottom line?
Do you need to support customers in different countries from a single location?
Do you want to bring more efficiency to your customer care processes?

XL World offers the right mix of skilled
people, technology and experience with
the cost efficiency of an offshore location.

» Call Center

Telemarketing

Do you have a large potential customer base, but you need to spot the right opportunities?
Do you want to understand more about your existing or potential clients?
Does your sales force need qualified appointments?

XL World provides a wide range of outbound call center services tailored to fit your very own marketing strategy.

» Telemarketing

Business Process Outsourcing

Do you need an efficient and comprehensive solution to support your front-office and back-office processes in multiple countries?
Are you looking to outsource to a
cost-efficient off-shore location?
Does IT department need external support?