BPO - Business Process Outsourcing
Companies need to focus on their core business which is essential in order to maintain their competitive advantage on the market. XL World's BPO solutions help clients to improve processes efficiency and effectiveness, as well as reduce costs.
It offers a wide range of back office services:
Customer data management
Accounting Services - bills reconciliation, processing of refunds, etc.
Clients Savings: XL World clients achieved cost savings of up to 50%.
Economy of Scale: Business Process Outsourcing provides the flexibility to respond to a rapidly changing marketplace and scale operations up or down as conditions dictate.
Business Risk Mitigation: By leveraging XL World's secure infrastructure and processes expertise, as well as knowledge of the local environment. XL World relies on the most modern security systems: firewall/proxy and content filter for network safety, anti-virus, accesses control.
Human Resource Management: Recruiting and retaining workforce can be challenging especially if particular skills are required. XL World is structured to find and train the most suitable resources in the field and, in order to reach this goal, XL World cooperates in conjunction with local universities and local schools.
Proximity: Romania and Albania are European countries. There is no need to fill cultural gaps or travel long distances.