Call center jobs in Romania - XL WorldMultilingual operators Xl World
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Job: customer service outsourcing consultant

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Job profile call center provider

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"Human resources are the foundation of our business. We attract the best talent and offer continuous development throughout their career in the company."


Call Center Operator - Italian Language

The exact nature of a call centre operator's duties varies according to the products or services that the organisation provides

Responsabilities

  • Promote or sell the caller products or services through phone
  • Make appointments with customers from Italy
  • Working with databases
  • Customer's assistance for the multinational companies

Specific skills and personal qualities

  • Good command of Italian language
    If you don't speak Italian, you can subscribe our Italian classes. This will give you the opportunity to work in our call centre.
  • Ability to use the computer
  • Strong communication and persuasion skills
  • Self-confidence, dynamic, sense of initiative
  • Team player

Our offer:

  • Benefits package (attractive salary, meal-tickets, free transportation, etc)
  • Bonuses and awards specific to our campaigns
  • Flexible working schedule: full time or part time
  • The possibility to develop your career having acces to different internal opportunites, periodic trainings, feedback and coaching from your direct managers
  • Working environment specific to a multinational company
  • Excellent working conditions and a young and dynamic team

The jobs and the Italian classes are open in Iasi, Bacau and Oradea.

Send your resume to recrutare@xlworld.eu

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Customer care What's it like to work at
XL World?

In the course of a career with XL World, we can offer you the opportunity to build an exciting career. Here is an example in our organization who have accepted this opportunity.

alina

  Alina,
  Project Manager   XL World Romania

“I came to XL World's Group during college seeking a company that would allow me the opportunity to learn and grow. My induction and training started in the same day I was hired and after one week I begun calling and actually working on my first campaign. I was working as a part timer with a flexible schedule, as I was studying at the same time.
Four years later, I continue to grow and refine my management and communication skills through the continuous training. Now I am Project Manager leading a big and complex team working for the European market.
Why do I like working in XL World? Well, it’s very simple. First of all because I love my job and I love working with people. Second of all and most important because it is a Company where I feel appreciated for everything I do. In less than 4 years I became Project Manager for one of the biggest Projects in development in the Company. It was a very good professional performance for me and XL World made that possible by giving me a chance to demonstrate what I am capable of. I am happy that I get the chance to talk everyday in English or Italian and that I get to meet so many managers from important companies with which XL World collaborates.”

KPO : Global Services : Business Leads : Outsource Center : Outsourced Sales : Lead Generation : Contact Centre : Offshoring : BPO

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