Albania, the new frontier for Contact Center Services
- Excellent language skills: Italian and other European languages
- Stable Country with strong growth potential
- Low costs
- Governmental support
- NATO member since 2009
- Nomination to become member of EU
XL World is operating in Albania through two proprietary centers
Shkoder - Albania
- 230.000 citizens
- High unemployment rate: large professional labor pool
- Important university and cultural center
- Near Tirana airport
Vlore - Albania
- 100.000 citizens
- Albania's second-largest university
- Albania's second-largest port
- Near Tirana airport

